We will offer a full refund if, for some reason, the project has not been initiated. An agreement is drafted for every application programming project. In case no agreement has been devised and/or there is no mention of a Terms of Use, we will apply the following delivery policy:
Webzir will issue a partial refund upon the discretion of the service provider if the project does not get finalized as mentioned in the delivery policy and contract. The proportion of the project completed will be calculated by Webzir and the proportion that is not complete will be treated as per the pre-defined scope of the project.
Webzir offers a full refund if there is a delay in starting the project by either the programmer / designer / content writer / SEO expert (or any other resource / staff).
We will offer a proportionate refund if the client cancels the project at any point in time.
We offer no refund for days worked. If the client is not satisfied with the work at any point in time, they must immediately notify our Project Manager and ask for discounts for any work not carried out. We will not accept any such negotiation at a later date.
Timely payments: A project is not considered to be void if the agreed upon / listed payments are not clear.
Timely communication from the client: Webzir is not bound by the Terms of Use. The client must provide timely information for successful completion of the project. Webzir will not accept any responsibility for the delay or failure of completing the project arising out of miscommunication or lack of communication in a timely manner.
Completeness of information provided by the client: Webzir is not obligated to respect its delivery and/or refund commitments if the client fails to provide complete information/scope of the project to Webzir at initializing stage of the project.
Webzir will only compensate for the delay of delivery, unless there is a special agreement signed with a penalty clause for delay in delivery.
